FAQ
Frequently Asked Questions
What size do I need for my machine?
Most Grao Brewing tools are available in 51mm, 53mm, 54mm and 58mm to fit different portafilter baskets. Check the basket diameter printed on your machine or in the manual. Not sure? Email us and we'll help confirm before you order.
What's the difference between the tools in your range?
Tampers apply even pressure to the grounds, dosing rings and funnels keep grounds contained while you fill the basket, and distribution/WDT tools break up clumps for even extraction. See each product page for exactly what it does.
How do I look after my tools?
Rinse stainless steel parts after use and dry before storing to avoid rust. Wood-handled tools should be hand-dried rather than left wet. See the individual product description for any specific care notes.
Do you ship across Australia?
Yes. See our Shipping Policy for processing times and delivery estimates.
What's your returns policy?
We offer 30-day returns on unused items. See our Returns and Refunds Policy for full details on how to start a return.
Where are you based?
We're an Australian-based coffee tools business. See our Contact page to get in touch.